The National Creditors Bar Association Law Practice Management Blog

Agentic AI is going to be the next  big thing , for lawyers and in general.  And, if you’ve not  heard  that particular term before – you may have heard of AI agents.  Effectively, AI agents can replace  humans,  in managing certain workflows.     So, for example, you might use a generative AI tool (like ChatGPT), to  help you draft a blog post, for your website –  and,   that’d  be that .   But, with an AI agent, you can ask that (what is now, effectively:) your AI assistant, to do that every week, on its own; and, you could ask it to publish the post on your behalf; and, you could ask it to generate reports around the effectiveness of those post s , in terms of reach.   Spin this out, to its ultimate conclusion – and, you can have an AI agent potentially manage your whole law firm marketing program.   Then, it’s not too  far a distance  from there, to  imagine such technology being...

One of the most common law firm issues  you’ll  come across, in businesses of all sizes and stages, is that there  are  multiple online (and, yes: offline) drives, where  client  (and, yes: firm) documents are stored .   That’s  a disaster, frankly – because it means that every time an attorney or  staffperson   can’t  find a document someplace,  it’s  a virtual fire drill, to  locate  the object of desire.     The simplest solution to this risky and time-consuming  strategy,  is for law firms to aggregate all firm files in a single place .   Doesn’t  matter  what  place  it is ,   so long as  there’s  just one of them.   Now, there is a subspecies of this primary issue, to consider, as well .   In some cases, law firms  are using  a secondary drive – that they pay for – when they already have access to another, already...

Sure, lots of attorneys like Google Workspace as a productivity software.     There’s certainly a lot to recommend it as a platform .     But, for attorneys, who love formatting – many of whom can still wax poetic over the ‘reveal codes’ feature in WordPerfect – it’s tough to get used to moving from Microsoft Word to Google Docs .     Google Docs is great, if you don’t care about formatting .  You just type stuff into a document, and share it easily .   But, sophisticated drafters, like lawyers, prefer a more robust package, like the one Word offers .   So, for law firms that opt for Google Workspace, it’s likely that you’ve also got to grab at least a Word subscription from House Microsoft, as well – especially since Google does not appear to be at all interested in building a Microsoft Word competitor.     Now, the real crisis point for formatting fans will come when Microsoft sunsets Word desktop, leaving users onl...