Teleprompter: Choosing a Law Firm Phone System
Phone systems, and managing phone systems, are essential for law firms -- even if managing lawyers can tend to overlook the importance of such things. But, in a very real sense, law firm phone systems are really money machine s. Getting a lead to the right person, transferring calls appropriately, accessing a message in a timely fashion, utilizing a system in which leads most often reach humans, even if those humans are part of a contracted virtual receptionist service . . . any or all of those attributes of a feature set and their application can increase your chances of converting a lead by degrees. You can also utilize phone systems to keep existing clients happy, including by reducing the perceived layers of administration between lawyers and their customers. As with most technology options that face modern attorneys, there are no easy choices. Not only is a lawyer’s ethical competency now often tied to...