The National Creditors Bar Association Law Practice Management Blog

Law firms have a particularly hard time with lead intake.  It costs time and money to acquire leads in the first place, to the point where it’s devastating to whiff on those leads, once you have a chance to convert them.  Even when  law firms effectively engage  leads  and are responsive in contacting them back, oftentimes they don’t say the right thing, and therefore fail in transitioning the lead to a client.   One of the chief reasons for that is that lawyers are unwilling to respond to what clients most want to know.   Because clients choose lawyers based not only on their general expertise, but also based on their specific expertise in particular niche practice areas, they want to  know more about the legal process that effects their claim.   Only, lawyers  are reticent to talk with leads about the legal process for a couple of reasons: (1) they’re worried about overstepping ethical bounds; and, (2) they’ve ...

If you’re a lawyer, law firm software is everywhere.  Make one online search for the term, and  you’re  caught up in the vortex of SEO  -- you’ll be served law firm software advertisements wherever you go online, from now until the end of time .   I get how that can be annoying -- but, the point remains that law firms using the right software are more efficient, and make more money.  So, it’s all kind of like that little voice in your head that tells you not to have the cheesecake -- obnoxious, yet bitingly correct.   So, even as you know you should probably be upgrading your software stack, it’s tough to swim through all of the sales pitches, and to wade through the multitudes of options available to you.   Fortunately, I’m here, to deliver you the answer you crave, to the question that keeps coming  up : What software do I need to run my law firm?   A modern law firm should base its software  pr ogram o...