The National Creditors Bar Association Law Practice Management Blog

Efficient law firms return the most revenue, by a wide margin.  Yet, much of what law firms do cuts against efficiency: Attorneys tend to avoid modern technology.  Attorney like to do things themselves, and so they avoid effective delegation.  Attorneys want manual processes, which they feel they have more control over.   Of course, this is not the way to practice at the top of your law license: billing at your highest rates, or acquiring more work that you can  bill  at your highest rates.   Too often, lawyers are trying to pilot the plane, and hand out the pretzels.   While it’s true that delegation is a proven method for driving efficiency, law firms need not always delegate from managing attorneys to associate attorneys or staff.  Automation of rote tasks and processes is often more effective.  Consider the chain of events reflecting on law firm lead intake: scheduling, emails, contact forms, chat or text com...

Yes, it’s hard to believe; but, it’s 2019, everyone.  DO NOT PANIC.   This is a good thing.  What’s good is that the turning of the calendar is just another opportunity to improve your business management.  Now, what business owner among us would NOT want that opportunity.   So, let me tell you what you need to do in 2019, that you haven’t done yet:   This is the year you turn your law firm into a high performance machine.  You’re currently driving a Chevrolet Chevette; by the end of next year, I want you to be rolling up in a Ford Mustang.  And, Ford is the optimal analogy here; your job one this next year, is to build the law firm version of Ford’s assembly line.  Build systems, save time, do more work, make more money.  Rinse, repeat.   Don’t view the notion of a high-performing practice, as many attorneys do, as a bad thing.  Embrace operational efficiency, and it will pay dividends.  Now, I know that your inclination as a lawy...