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Showing posts from January, 2025

Trapped! Can You Escape from Your Case Management Software?

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For anchor law firm software, like case management software – even if you don’t like what you’re using, you may feel like you’re stuck .  With so much data stored in those systems, and so many integrations linked to them, it may seem impossible to move – even if you have eyes for a new platform.     However, while transitioning from one case management software to another is difficult – it’s not impossible .  And, integrations are one of the best arguments for why it’s simpler than it’s ever been before , to make a change .  Since most law firms are now using cloud-based case management software, lots of the major data points flowing into those systems are also available in other places .  Invoices and time & billing records are also likely available inside of your accounting software; and, your email, calendar events and documents are usually also stored in your productivity software .  Plus , there are even additional places where your d...

Beyond Hallucination: Discernment Is Required When Using Generative AI

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If you’ve been following the news about lawyers’ use of artificial intelligence, you’ll know that ‘hallucinations’ have been an issue .  When a generative AI tool, like ChatGPT , ‘hallucinates ’ , it essentially makes things up .  Now, that’s a problem if, say, you’re an attorney adding a court case to a legal brief, that you’ll submit to the court .  There’s a whole line of caselaw , about how bad this can be, starting with Mata v Avianca .     But, that’s kind of an easy solution .  Just double-check your case results, with a reliable source.   Now, the hallucination problem that arises when you use a free, generative AI program, is partly a database issue – since those generic tools don’t have the same collection of caselaw and secondary sources as would, say, a Lexis or a Westlaw.     Beyond hallucinations, though – is the question of discernment .  What about when an AI purportedly substitutes for an attorney’s judgment...