The Trial: Why You Should Soft Launch New Software First

I understand: getting new office software is exciting.  It’s probably the closest thing there is to Christmas for adult lawyers.  So, the natural reaction is to roll said software out, in full, in all its glory, as soon as possible, and right away.  But, you need to slow your roll. 

 

You know it’s ironic, because attorneys are generally pretty risk-averse . . . except in this case; and, this is a place where it really pays to be risk-averse. 



You should always ‘soft launch’ a new software, ie – test it first, before rolling it out in full; or, committing to a ‘hard launch’.  There are always unknowns in testing new softwares of vendors; so, it makes sense to try them out in a smaller pond, before unleashing them onto your entire clientbase, or firm. 

 

So, if you’re ready to use a new case management software, try it in a ‘sandbox’ version first, with ‘dummy’ data.  Or, if you want to test out a new virtual receptionist service – maybe one implementing AI: only use it for certain callers, at first.  And, if you’ve got a fresh AI product, try it on non-confidential data first – perhaps in a single practice group – to see how it goes, before committing to a broader use case, and more internal users. 

 

. . . 

 

If you want to try new software – well, really try it . . . before you implement it.  You can also ‘try’ a conversation with us, before you proceed. 

Through a unique partnership between the bar association and Jared Correia's Red Cave Law Firm Consulting, National Creditors' Bar Association members have access to experienced law practice management consultants at a special discount rate.

To get started, visit Red Cave's NCBA landing page, and start running your law practice like a business.

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